General

Your destination for pre-owned motorcycle gear. One-Off Moto Ltd. is an online store to shop for motorcycle gear for men and women. Most of our gear is pre-owned. We also offer cash for pre-owned motorcycle gear that meets our requirements.

To make motorcycle gear more affordable for all. Whether it's your hobby or a means of transportation, motorcycling is expensive...especially the gear. Having protective motorcycle gear is important to us at One-Off Moto and we want to help more riders get access to it. Pre-owned gear is often less expensive than new gear and opens the door for more riders to get protective gear or try out a more premium brand their budgets wouldn't normally support.

To help riders earn money on unwanted gear. Whether you changed your mind about a style, or your size, sometimes your gear simply doesn't work for you anymore. Recoup a little of the investment by selling us your motorcycle gear.

Sunny Cleveland, OH. But honestly, what's a better place to be located than an area that can literally throw all four seasons at you in less than 48 hours?

More bang for your buck. At One-Off Moto we aim to offer only the best condition motorcycle gear. That means you're getting access to gear in pretty incredible condition at a price lower than the stores. Now you have extra cash in your pocket...fill up your tank, buy another pair of gloves, get that summer riding shirt you've had your eye on.

Absolutely. We're a business, not a random guy on a third party marketplace. We genuinely want to make more motorcycle gear accessible to riders. All of the gear for sale on our website has been through a stringent multi-step review to ensure quality and condition are acceptable for the next owner.

Order Shipping & Returns

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Real soon. Really though, we strive to ship your order within 1 business day. After we take it to the shipping provider, it's in their hands (literally) to get it to you within the estimated time frame. We offer multiple shipping speed options to help get your gear to you as fast as you need it. We'll provide a tracking number to you once your order ships so you can follow it every step of the way.

Sure do. Some shipping methods will not be available to PO Box addresses, but that's ok, you'll still get your stuff!

Yes, if your order has not shipped you can contact us to cancel your purchase. If your order already shipped, you'll need to contact us and request a return.

Yes. You have 30 days from the delivery date of your items to request a return with us. Items need to be in unused (meaning you did not wear it) condition with our tag still attached. Read more about our return policy.

In all, 1-2 weeks. Once your return request is approved and a shipping label is issued, you'll need to pack up your items and drop them off at the specified shipping carrier. Depending on your location in the U.S., it may take up to 4 days for your package to arrive at our facility. Once we receive and confirm we can accept the return, we will initiate the return of funds, less shipping, to your original form of payment. Depending on the payment method, it could take 3-4 days to show up in your account.

Contact us. Get in touch here.

Average 3-4 days. Depending on your location and the shipping method selected you may see it sooner or after a few more days. While we cannot control the weather or how the shipping carrier operates, we do everything we can to make sure your order leaves our facility by the next day at the latest.

Selling - General

On average, 15% of the original price of your gear. Factors that may influence a larger or smaller payout include: brand and condition. 

Yes. You have the option to get any or all of your gear shipped back to you at your cost. Let us know during the quote acceptance or rejection process

We can't guarantee the integrity. Helmets should be replaced after a fall/accident. Unfortunately, we don't have a tried and true way to determine the integrity of a helmet and ensure it can still adequately protect the next owner. We can't promise the effectiveness of a helmet to a rider that we can't test/verify ourselves.

Check you spam/junk folders. If you still cant find it, chat in with us or fill out the contact form for assistance in getting a label reissued. 

Selling - Quotes, Acceptance, Rejection

Contact us. Chat in during our available hours or fill out our contact form and we'll get in touch to ensure you receive your quote.

Store credit for accepted gear. If we are offering you cash for your items and 15 days have passed since the quote was issued, we will issue you a store credit in the amount of our offer. You'll receive this credit notice via email.

Donation of ineligible gear. If we do not accept your items and you do not respond in 15 days from initiation/issue of quote, your items will be donated.

We're unable to support this change. Unfortunately the window to select the send back option is only valid during your initial decision window. We cannot support If you change your mind after the fact.

No. Any item that does not meet our condition, brand, and other requirements will be donated on your behalf unless you specify you'd like them shipped back to you. One-Off Moto will never keep or try to sell an item that we did not issue payment for.

Motorcycle schools & non-profits. Depending on condition and need, your donated items may go to local schools or motorcycle-focused non-profits. Interested in being considered for our donation list? Contact us and tell us about your organization.

No. Our offer to you is not negotiable, though you can decide to pass on the offer and receive your items back.